定 價(jià):¥39.80
作 者: | 王洛媛 |
出版社: | 江蘇鳳凰科學(xué)技術(shù)出版社 |
叢編項(xiàng): | |
標(biāo) 簽: | 暫缺 |
ISBN: | 9787571318321 | 出版時(shí)間: | 2021-06-01 | 包裝: | |
開(kāi)本: | 16開(kāi) | 頁(yè)數(shù): | 288 | 字?jǐn)?shù): |
Contents
目錄
使用說(shuō)明.................................007
Part 1 社交禮儀篇
● Chapter1 談話(huà)寒暄
場(chǎng)景01 ◆ 見(jiàn)面寒暄...........................012
場(chǎng)景02 ◆ 好久不見(jiàn)..............................014
場(chǎng)景03 ◆ 自我介紹..........................016
場(chǎng)景04 ◆ 介紹他人.............................018
場(chǎng)景05 ◆ 告辭................................. 020
場(chǎng)景06 ◆ 拜訪(fǎng)友人............................ 022
場(chǎng)景07 ◆ 邀約友人.......................... 024
場(chǎng)景08 ◆ 婉拒邀約............................. 026
場(chǎng)景09 ◆ 談?wù)撆d趣/愛(ài)好/休閑. 028
場(chǎng)景10 ◆ 談?wù)摻】翟?huà)題..................... 030
場(chǎng)景11 ◆ 談?wù)搼賽?ài)話(huà)題.................. 032
場(chǎng)景12 ◆ 談?wù)摲抠J話(huà)題...................... 034
場(chǎng)景13 ◆ 表達(dá)意見(jiàn).......................... 036
場(chǎng)景14 ◆ 聊天/搭話(huà).......................... 038
● Chapter 2 表達(dá)心意
場(chǎng)景01 ◆ 生日祝福.......................... 040
場(chǎng)景02 ◆ 感謝..................................... 042
場(chǎng)景03 ◆ 恭賀................................. 044
場(chǎng)景04 ◆ 慰問(wèn).................................... 046
場(chǎng)景05 ◆ 喜歡................................. 048
場(chǎng)景06 ◆ 約會(huì).................................... 050
場(chǎng)景07 ◆ 回應(yīng)他人道謝.................. 052
場(chǎng)景08 ◆ 回應(yīng)他人道歉..................... 054
● Chapter 3 用餐禮儀
場(chǎng)景01 ◆ 預(yù)約/入席...................... 056
場(chǎng)景02 ◆ 看菜單................................ 058
場(chǎng)景03 ◆ 點(diǎn)餐................................. 060
場(chǎng)景04 ◆ 用餐時(shí)................................. 062
場(chǎng)景05 ◆ 需要服務(wù)時(shí)..................... 064
場(chǎng)景06 ◆ 買(mǎi)單.................................... 066
場(chǎng)景07 ◆ 在快餐店里...................... 068
Part 2 情緒表達(dá)篇
● Chapter 1 個(gè)人感受
場(chǎng)景01 ◆ 高興時(shí)............................. 072
場(chǎng)景02 ◆ 生氣時(shí)................................. 074
場(chǎng)景03 ◆ 悲傷時(shí)............................. 076
場(chǎng)景04 ◆ 驚訝時(shí)/驚喜時(shí)................. 078
場(chǎng)景05 ◆ 害怕時(shí).............................. 080
場(chǎng)景06 ◆ 后悔時(shí)................................. 082
場(chǎng)景07 ◆ 厭煩時(shí).............................. 084
場(chǎng)景08 ◆ 期待時(shí)................................. 086
場(chǎng)景09 ◆ 感動(dòng)時(shí).............................. 088
● Chapter 2 表達(dá)情緒
場(chǎng)景01 ◆ 表示贊美.......................... 090
場(chǎng)景02 ◆ 致謝..................................... 092
場(chǎng)景03 ◆ 致歉................................. 094
場(chǎng)景04 ◆ 贊同.................................... 096
場(chǎng)景05 ◆ 反對(duì)................................. 098
場(chǎng)景06 ◆ 警告/提醒..........................100
場(chǎng)景07 ◆ 建議..................................102
場(chǎng)景08 ◆ 尋求意見(jiàn)/協(xié)助..................104
場(chǎng)景09 ◆ 表達(dá)質(zhì)疑..........................106
場(chǎng)景10 ◆ 表示喜歡/不喜歡...............108
場(chǎng)景11 ◆ 抱怨/發(fā)牢騷................... 110
場(chǎng)景12 ◆ 回應(yīng)...................................... 112
場(chǎng)景13 ◆ 不知道說(shuō)什么時(shí)............... 114
場(chǎng)景14 ◆ 改變?cè)掝}...............................116
場(chǎng)景15 ◆ 責(zé)備.................................. 118
場(chǎng)景16 ◆ 催促......................................120
場(chǎng)景17 ◆ 說(shuō)明..................................122
場(chǎng)景18 ◆ 征求同意..............................124
場(chǎng)景19 ◆ 感到遺憾...........................126
場(chǎng)景20 ◆ 安慰他人.............................128
場(chǎng)景21 ◆ 激勵(lì)他人...........................130
場(chǎng)景22 ◆ 使人冷靜.............................. 132
場(chǎng)景23 ◆ 表達(dá)關(guān)心...........................134
場(chǎng)景24 ◆ 同情...................................... 136
場(chǎng)景25 ◆ 祝福..................................138
場(chǎng)景26 ◆ 引起注意..............................140
場(chǎng)景27 ◆ 說(shuō)出秘密/商量...............142
Part 3 日常生活篇
● Chapter 1 日常作息
場(chǎng)景01 ◆ 起床..................................146
場(chǎng)景02 ◆ 出門(mén).....................................148
場(chǎng)景03 ◆ 回家..................................150
場(chǎng)景04 ◆ 休息/就寢.......................... 152
● Chapter 2 生病看醫(yī)生
場(chǎng)景01 ◆ 掛號(hào)...................................154
場(chǎng)景02 ◆ 說(shuō)明癥狀.............................. 156
場(chǎng)景03 ◆ 領(lǐng)藥..................................158
場(chǎng)景04 ◆ 提問(wèn)相關(guān)問(wèn)題......................160
● Chapter 3 休閑活動(dòng)
場(chǎng)景01 ◆ 看電影...............................162
場(chǎng)景02 ◆ 唱 KTV...............................164
場(chǎng)景03 ◆ 外出踏青.......................... 166
場(chǎng)景04 ◆ 看展覽.................................. 168
● Chapter 4 上街購(gòu)物
場(chǎng)景01 ◆ 詢(xún)問(wèn)商品...........................170
場(chǎng)景02 ◆ 詢(xún)問(wèn)款式/設(shè)計(jì)/顏色...... 172
場(chǎng)景03 ◆ 試穿..................................174
場(chǎng)景04 ◆ 尺寸不合............................. 176
場(chǎng)景05 ◆ 修改..................................178
場(chǎng)景06 ◆ 詢(xún)問(wèn)價(jià)格/議價(jià)..................180
場(chǎng)景07 ◆ 決定購(gòu)買(mǎi)..........................182
場(chǎng)景08 ◆ 包裝/寄送..........................184
場(chǎng)景09 ◆ 退換貨..............................186
場(chǎng)景10 ◆ 商場(chǎng)購(gòu)物..............................188
場(chǎng)景11 ◆ 商場(chǎng)詢(xún)問(wèn)物品....................190
● Chapter 5 財(cái)務(wù)管理
場(chǎng)景01 ◆ 開(kāi)戶(hù)..................................192
場(chǎng)景02 ◆ 存款/提款/匯款..............194
場(chǎng)景03 ◆ 兌換外幣..........................196
● Chapter 6 其他瑣事
場(chǎng)景01 ◆ 去郵局寄物/領(lǐng)物...........198
場(chǎng)景02 ◆ 車(chē)站服務(wù)............................. 200
場(chǎng)景03 ◆ 借入/借出物品.............. 202
Part 4 旅游篇
● Chapter 1 行前準(zhǔn)備
場(chǎng)景01 ◆ 決定目的地...................... 206
場(chǎng)景02 ◆ 訂票/訂房......................... 208
場(chǎng)景03 ◆ 取消訂位/訂房..............210
● Chapter 2 在機(jī)場(chǎng)
場(chǎng)景01 ◆ 值機(jī)柜臺(tái)報(bào)到...................212
場(chǎng)景02 ◆ 登機(jī)......................................214
場(chǎng)景03 ◆ 入境/通關(guān)......................216
場(chǎng)景04 ◆ 領(lǐng)取行李..............................218
場(chǎng)景05 ◆ 轉(zhuǎn)機(jī)................................. 220
● Chapter 3 旅游行程中
場(chǎng)景01 ◆ 問(wèn)路.................................. 222
場(chǎng)景02 ◆ 游覽景點(diǎn)............................. 224
場(chǎng)景03 ◆ 攝影留念......................... 226
場(chǎng)景04 ◆ 搭乘交通工具..................... 228
● Chapter 4 突發(fā)狀況
場(chǎng)景01 ◆ 呼救................................. 230
場(chǎng)景02 ◆ 遭竊..................................... 232
場(chǎng)景03 ◆ 遺失物品......................... 234
場(chǎng)景04 ◆ 報(bào)警......................................236
場(chǎng)景05 ◆ 迷路................................. 238
場(chǎng)景06 ◆ 車(chē)輛故障............................. 240
Part 5 商業(yè)用語(yǔ)篇
● Chapter 1 辦公室文化
場(chǎng)景01 ◆ 面試禮儀.......................... 244
場(chǎng)景02 ◆ 自我介紹............................. 246
場(chǎng)景03 ◆ 了解公司概況.................. 248
場(chǎng)景04 ◆ 與同事共事/互相幫忙.......250
場(chǎng)景05 ◆ 出差/加班.......................252
場(chǎng)景06 ◆ 請(qǐng)假.....................................254
場(chǎng)景07 ◆ 要求加薪/升職...............256
場(chǎng)景08 ◆ 離職/解雇..........................258
● Chapter 2 商業(yè)往來(lái)
場(chǎng)景01 ◆ 約訪(fǎng)客戶(hù).......................... 260
場(chǎng)景02 ◆ 接待客戶(hù)..............................262
場(chǎng)景03 ◆ 做簡(jiǎn)報(bào)/項(xiàng)目.................. 264
場(chǎng)景04 ◆ 產(chǎn)品介紹.............................266
場(chǎng)景05 ◆ 詢(xún)問(wèn)報(bào)價(jià).......................... 268
附錄一:書(shū)信格式一點(diǎn)通..............271
附錄二:信件格式練習(xí).................279