Module 1 Customer Development開發(fā)客戶 Task One Basic Knowledge of Business Letter Writing商務信函寫作基本格式 Task Two Establishment of Business Relations建立業(yè)務關系 Task Three Introducing the Company and Business Scope介紹公司和經(jīng)營范圍 Module 2 Business Negotiation交易磋商 Task One Inquiry詢盤 Task Two Offer發(fā)盤 TaskThree Counter—Offer還盤 Module 3 Conclusion of Business交易達成 Task One Acceptance and Confirmation接受與確認 TaskTwo Order and Contract訂單與合同 Module 4 Payment支付貨款 Task One Urging’Establishment of LIC催開信用證 Task Two Asking for Amendment of L/C要求修改信用證 TaskThree AskingforExtension ofL/C要求延展信用證 Module 5 Contract Execution履行合同 Task One Packing包裝 TaskTwo Shipment裝運 TaskThree Insurance保險 Module 6 Customer Services客戶服務 Task One Thank-you Letters感謝信 TaskTwo Invitation Letters邀請信 TaskThree Complaints & Claims申訴和索賠