Chapter l Brief Introduction Knowledge l International Business Knowledge 2 Basic Writing Principles ofBusiness Letters Knowledge 3 Layout and Format of Business Letters Knowledge 4 Addressing Envelope， Chapter 2 Establishing Business Relationship Modeling Task 1 Self-introduction by Exporter Modeling Task 2 Self-introduction by Importer Modeling Task 3 Contacting a Company You Have Traded with in thePast Chapter 3 Enquiries and Replies Modeling Task 1 A General Enquiry and Reply Modeling Task 2 A Specific Enquiry and Reply Chapter 4 QuotationsOffers and Counter Offer Modeling Task 1 A Voluntary Offer Modeling Task 2 A Non··firm Offer Modeling Task 3 A Firm Offer Modeling Task 4 A Counter·—0ffer Chapter 5 0rderAcceptance and Conclusion Modeling Task 1 Place an Order Modeling Task 2 Acceptance of a Counteroffer Modeling Task 3 Make Amendment to an Order Modeling Task 4 Confirming an Order Modeling Task 5 Confirming a Receipt of an Order from theBuyer Chapter 6 Payment of Remittance and Collection Modeling Task 1 Accepting D／P Terms Modeling Task 2 Asking for Easier Payment Terms Modeling Task 3 Payment by T／T。 Chapter 7 Payment of Letter of Credit Modeling Task 1 Advice ofEstablishment ofL／C Modeling Task 2 Urging Establishment ofL／C Modeling Task 3 Amending L／C to Allow Partial Shipment andTranshipment Modeling Task 4 Extending a Letter ofCredit Modeling Task 5 Amending Other Terms in the L／C Chapter 8 Packin9 Modeling Task 1 Buyer’S Packing Requirement Modeling Task 2 Reply to Seller’S Packing Clause Chapter 9 Shipment Modeling Task 1 Inquire About Shipment Modeling Task 2 Shipping Advice Modeling Task 3 Shipping Instructions Modeling Task 4 Request for Partial Shipment Chapter l 0 Insurance Modeling Task 1 Enquiry ofInsurance Modeling Task 2 Reply to an Enquiry ofInsurance Modeling Task 3 Arranging Insurance for the Buyer Modeling Task 4 Asking forAdditional Insurance Chapter l l Claims and Settlement Modeling Task 1 Claim for Defective Goods Modeling Task 2 Compliant about the Delivery ofWrong Goods Modeling Task 3 Claim Declined， Modeling Task 4 Settlement ofClaim Chapter l 2 Agency Modeling Task 1 Apply for Sales Agency Modeling Task 2 Looking for a Sales Agent Modeling Task 3 Entrust a Customer with Sole Agency Modeling Task 4 Decline the AgencyApplication Modeling Task 5 Reply to the Offer ofAgency Appendix l Simulation Test Appendix 2 Common Terms and Expressions Appendix 3 Sales Contract Appendix 4 Useful Sentences 參考文獻
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