劍橋國際商務英語：學生用書（2級）

致謝
序言
1 會面
Basic skills and techniques for talking to people in business situations
2 信件，傳真和備忘錄
Basic skills and techniques for business correspondence
3 通電話
Basic skills and techniques for using the telephone in business
4 總結，筆記，報告
Basic skills and techniques for writing reports, making notes, summarizing and taking notes of conversations in business
5 一起工作
Talking about where you work, employment policy, a company's activities,organization and history
6 國際貿易
Ordering and supplying goods or services; answering and making enquiries,making offers, placing and acknowledging orders
7 貨幣貿易 致謝 序言 1 會面 Basic skills and techniques for talking to people in business situations 2 信件，傳真和備忘錄 Basic skills and techniques for business correspondence 3 通電話 Basic skills and techniques for using the telephone in business 4 總結，筆記，報告 Basic skills and techniques for writing reports, making notes, summarizing and taking notes of conversations in business 5 一起工作 Talking about where you work, employment policy, a company's activities,organization and history 6 國際貿易 Ordering and supplying goods or services; answering and making enquiries,making offers, placing and acknowledging orders 7 貨幣貿易 Methods of payment, cash flow, invoicing, dealing with non-payment problems 8 處理問題 Complaining and apologizing, delivery and after-sales problems 9 訪問者和旅行者 Looking after foreign visitors and travelling on business; hotels, restaurants,small talk, telling stories 10 市場營銷 Marketing a product, market research, promotion and advertising 11 會談 Taking part in formal and informal meetings, one-to-one meetings and larger group meetings 12 工作過程和操作 Explaining and describing operations, giving instructions 13 工作和職業(yè) Applying for jobs and seeking promotion, participating in interviews 14 銷售和談判 Selling and buying products, negotiating face-to-face and on the phone 15 一個特別的項目 A simulation, revising many of the skills and situations in the course 文檔 考點分布表