Chapter 1 Interview Unit 1 Opening Remarks Unit 2 Personal Information Unit 3 Competence Unit 4 Work Experience Unit 5 Reasons for Applying Unit 6 About Salary and Benefits Unit 7 About Your Last/Current Company Unit 8 Projecting Oneself Unit 9 Ending an Interview Chapter 2 In the Office Unit 1 Daily Business Unit 2 Communicating Unit 3 Lets Take a Break！ Unit 4 Asking a Day Off Unit 5 Asking about Schedule Unit 6 Working Overtime Unit 7 Calling It a Day Unit 8 Notification Chapter 3 Being Sociable Unit 1 Getting to Know a New Friend Unit 2 Meeting with an Old Friend ！ Unit 3 Introducing Others Unit 4 Keeping in Touch Unit 5 Gifts Unit 6 Its My Treat Unit 7 Compliment Chapter 4 Getting along with Colleagues Unit 1 Starting a New Job Unit 2 Asking for Help Unit 3 Asking for and Expressing Opinions Unit 4 Pointing out Mistakes Unit 5 Instructing New Colleagues Chapter 5 Supervisor and the Inferior Unit 1 Making Proposals Unit 2 Asking for a Raise Unit 3 Resignation Unit 4 Reporting Unit 5 Encouragement Unit 6 Reward Unit 7 Criticizing Unit 8 Supervision Chapter 6 On the Telephone Unit P Telephone Receiving Unit 2 Transferring Phone Call Unit 3 To Take and Forward Message Unit 4 International Calls Unit 5 Quotations on Telephone（P） Unit 6 Quotations on Telephone （2） Unit7 Order Chapter 7 visiting Unit 1 Welcome Unit 2 Company Introduction Unit 3 Product Information（P） Unit 4 Product Information（2） Unit 5 Service Information Unit 6 Introducing Colleagues and Leaders Unit 7 Seeing Customers Off Chapter 8 Exhibition Unit 1 Choice of Venues Unit 2 Designing and Building of an Exhibition Stand Unit 3 Introducing an Exhibition Unit 4 Exhibition Advertising and Looking for a Representative at the Stand Unit 5 Booking a Stand and Cost Inquiry Unit 6 Transportation and Insurance of Exhibited Products Unit 7 Information about the Products and Sales Presentation Unit 8 Information Collection Unit 9 Dismantling of Display Items and Thanking the Appropriate People Chapter 9 Conference Unit 1 Site Selection Unit 2 Arranging Conference Unit 3 Registration Unit 4 In Conference Unit 5 After the Meeting
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