第一章 Receiving Foreign Trademan 迎接外商須熱情 A Welcome at the Airport 機場迎接 Entry Visa 入境驗證 Through the Customs 通過海關(guān) To the Hotel 前往賓館 第二章 Services & Entertainments 吃喝玩樂顯個性 Reception 登記人住 Giving a Banquet 設(shè)宴招待 Having a Ball 舉行舞會 Room Services 客房服務(wù) Currency Exchange 貨幣兌換 Dining Hall Service 餐飲服務(wù) Shopping Service 購物服務(wù) 第三章 Business Negotiations 談判成敗一張嘴 Preliminary Talk 初次會談 Product Introduction 產(chǎn)品介紹 Inquiry and Offer 詢價報盤 Counter—Offer 討價還價 Acceptance and Order 接受與訂貨 Payment and Delivery 付款與交貨 Packing and Shipment 包裝與裝運 Inspection and Insurance 商檢與保險 Agency and Contract 代理與簽約 Claims and Settlement 索賠與理賠 第四章 Visits & Sightseeing 情不自禁“愛”上你 Sightseeing Plan 游覽計劃 Visiting Nanjing 游遍南京 Introducing China’S Culture 介紹中國文化 Saying Goodbye and Seeing Off 告別與送行
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