前言 Chapter 1 Social Occasions日常交際 Introduction介紹 Greeting問候 Invitation發(fā)出邀請 Apologies表達歉意 Parting分別 Requests有事相求 Appointment約會 Expressing Thanks表達謝意 Chapter 2 Expressing Feelings情感表達 Negative Emotions消極情感 Sadness and Anger悲傷和憤怒 Likes and Dislikes喜歡與厭惡 Agreement and Disagreement同意和反對 Delight and Excitement高興與激動 Consolation安慰 Compliment and Complaint稱贊與抱怨 Warning警告/65 Worry and Fear擔心與恐懼 Chapter 3 Social Etiquette社交禮儀 Office Etiquette辦公禮儀 Table Manners就餐禮儀 Wedding Amenities婚嫁禮儀 Visiting Patients探病禮儀 Commercial Etiquette商務禮儀 Dance Etiquette舞會禮儀 Chapter 4 Telephone Communication電話交際 Requiring Services要求服務 Making a Confirmation確認預訂 Transferring Calls電話轉接 Calling for Help電話求助 Appointment by Telephone電話預約 Reserving by Telephone電話預訂 Bad Connections電話故障 Chapter 5 Getting Along with Others人際交流 Falling in Love談情說愛 Talking about Marriage談婚姻 Friendship朋友之情 Neighbourhood鄰里關系 Employers and Employees上下溝通 Helping Each Other相互幫助 Borrowing Things借東西 Exchanging Learning學習交流 Chapter 6 Office Situation日常工作交際 Communicating at Work工作交流 Exchanging Greetings寒暄 Interviewing面試交談 Working Overtime加班 Raising Pays and Promotion升職加薪 Resigning and Firing辭職與解雇 Asking for Leave請假 Changing Jobs換工作 Chapter 7 Entertaining & Socializing社交娛樂 Watching Movies觀看電影 Enjoy the Music音樂無限 Communicating on the Intemet網(wǎng)上交流 Reading Newspapers and Magazines閱讀報刊雜志 Talking about Sports談論體育 Talking about TV Programs談論電視節(jié)目 Shopping逛街購物 Talking about Weather談論天氣 Chapter 8 Communicative Situation交際情景 Post Office辦理郵局事務 At the Tailor’s在裁縫店 Banking Business辦理銀行業(yè)務 Medical Services醫(yī)療衛(wèi)生 In the Hotel賓館住宿 At the Library在圖書館 Campus Clubs參加社團 Class Discussion課堂討論