職場(chǎng)會(huì)話，懂這些就夠了

Users Guide使用說明
Preface 前言
Chapter 1 Job Interview求職面試
Unit 1 First Meeting初次會(huì)面
Unit 2 Personal Experience個(gè)人經(jīng)歷
Unit 3 Career Planning and Goals職業(yè)規(guī)劃與目標(biāo)
Unit 4 Character and Hobby性格愛好
Unit 5 Job Skills工作技能
Unit 6 Teamwork團(tuán)隊(duì)合作
Unit 7 Personal Salary個(gè)人薪資
Chapter 2 Career Life踏入職場(chǎng)
Unit 1 Checking In and Beginning to Work報(bào)到上班
Unit 2 Being Familiar with Regulations of Personnel Department熟悉人事規(guī)定
Unit 3 Receiving Office Supplies領(lǐng)取辦公用品
Unit 4 Acquainting Yourself with the Work了解部門工作
Unit 5 Job Description工作內(nèi)容說明
Unit 6 Exposure to Practical Work接觸實(shí)際工作內(nèi)容
Unit 7 Allotting the Task分配工作任務(wù)
Chapter 3 Getting Along with Colleagues與同事相處
Unit 1 Introducing Colleagues介紹同事認(rèn)識(shí)
Unit 2 Greetings among Colleagues與同事寒暄
Unit 3 Work Exchange工作交流
Unit 4 Chatting閑聊
Unit 5 Dinner進(jìn)餐
Unit 6 Entertainment游玩
Chapter 4 Getting Along with Superior與上司相處
Unit 1 Reporting Your Work匯報(bào)工作情況
Unit 2 Understanding Your Job Duties了解工作職責(zé)
Unit 3 Criticism from Boss上司批評(píng)
Unit 4 Praise from Boss上司褒獎(jiǎng)
Unit 5 Demanding for Pay Increase要求加薪
Unit 6 Late and Leave遲到與請(qǐng)假
Unit 7 Basic Terminology基本用語
Chapter 5 Basic Response基本應(yīng)對(duì)
Unit 1 Answering the Call接聽電話
Unit 2 Call Transfer轉(zhuǎn)接電話
Unit 3 Calling撥打電話
Unit 4 Sending and Receiving Fax收發(fā)傳真
Unit 5 Sending and Receiving E-mail收發(fā)郵件
Chapter 6 Corporation Meeting公司會(huì)議
Unit 1 Arranging a Meeting安排會(huì)議
Unit 2 Presiding over a Conference會(huì)議主持
Unit 3 Work Report工作匯報(bào)
Unit 4 Meeting Discussion會(huì)議討論
Unit 5 Meeting Rest會(huì)議休息
Unit 6 Summarizing a Meeting會(huì)議總結(jié)
Chapter 7 Customer Relationship客戶關(guān)系
Unit 1 Visit and Tour拜訪客戶與參觀
Unit 2 Customer Reception接待來訪客戶
Unit 3 Introducing Products and Prices介紹公司產(chǎn)品與報(bào)價(jià)
Unit 4 Asking Suggestions and After-sale Service詢問客戶意見與售后服務(wù)
Unit 5 Dealing with Complaints處理抱怨和不滿
Chapter 8 Workplace Communication職場(chǎng)交際
Unit 1 Decline推辭
Unit 2 Acceptance接受
Unit 3 Apology道歉
Unit 4 Thanks致謝
Unit 5 Anger & Rage生氣和憤怒
Unit 6 Complaints抱怨
Chapter 9 Business業(yè)務(wù)往來
Unit 1 Product Packaging產(chǎn)品包裝{
Unit 2 Product Shipment產(chǎn)品裝運(yùn)
Unit 3 Product Insurance產(chǎn)品保險(xiǎn)
Unit 4 Delivery交貨
Unit 5 Test檢驗(yàn)
Unit 6 Claims索賠
Chapter 10 Business Trip出差旅行
Unit 1 Booking Tickets訂票
Unit 2 Room Reservation預(yù)訂房間
Unit 3 In the Plane在飛機(jī)上
Unit 4 At the Customs在海關(guān)
Unit 5 Checking In登記入住
Unit 6 In the Hotel在酒店