1 A VISIT TO AIRBUS Company profiles 2 ROLES AND RESPONSIBILITIES AT MEDSET Structure of a company Employee roles and responsibilities 3 A TELEPHONE CALL TO HOLZLAND WULF Telephone communications between companies 4 TRAVELARRAHGEMENTSATBP Arrangements for a business trip 5 A MEETING AT KUBALD GMBH Formal meetings and business negotiations 6 A PRESENTATION ATCHEVRONTEXACO CORP Formal business presentations 7 A MARKETING CAMPAIGN AT BEIERSDORF Marketing campaigns and strategies Famous brand names 8 PRODUCTION AT BALDA AG Production faciEties and methods Product life cycles 9 CONTRACTS AND PAYMENT AT HABERMANN &FALKE Enquiries, orders, contracts and invoices Incoterms 10 ETH UMWELTTECHNIK:DEALING WITH PROBLEMS Problems, complaints and credit control
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