Module One Attending Customers 接待顧客 Part Ⅰ Dialogues Situation 1 To Meet the Customer for the First Time Situation 2 To Meet an Old Customer Situation 3 To the Customer Looking Around in the Drug Store Part Ⅱ Basic Knowledge Common Sentences Words & Expressions Notes Grammar Points Noun （名詞） Part Ⅲ Supplementary Reading Customer Service： Greeting Customers Effectively Part Ⅳ Activities Part Ⅴ Exercises Module Two Telephone Conversation 接聽電話 Part Ⅰ Dialogues Situation 1 Answerin8 the Phone Call in the Drug Store Situation 2 Make an Appointment or Treatment on the Phone Situation 3 Asking Information of Drug Store and Medicine Situation 4 Making a Wrong Call Part Ⅱ Basic Knowledge Common Sentences Words & Expressions Notes Grammar Points Article （冠詞） Part Ⅲ Supplementary Reading Telephone Calls Part Ⅳ Activities Part Ⅴ Exercises Module Three Recommending Medicines and Providing Instructions to Customers 推薦并介紹藥品 Part Ⅰ Dialogues Situation 1 Recommending Medicine for Cough Situation 2 Recommending Medicine for Constipation Situation 3 Recommending Medicine for Fever Situation 4 Recommending Medicine for Eye Disorder Part Ⅱ Basic Knowledge Common Sentences Words & Expressions Notes Grammar Points Pronouns （代詞 ） Part Ⅲ Supplementary Reading Headaches Part Ⅳ Activities Part Ⅴ Exercises Module Four Consulting a Pharmacist1 咨詢服務(wù) Part Ⅰ Dialogues Situation 1 Cough Medicine Situation 2 Calcium Preparations Situation 3 Antihypertenswe Drugs Part Ⅱ Basic Knowledge Common Sentences Words & Expressions Notes Grammar Points Adjective and Adverb（形容詞和副詞） Part Ⅲ Supplementary Reading General Information about Drugs Part Ⅳ Activities Part Ⅴ Exercises Module Five Consulting a Pharmacist2 具體用藥咨詢 Part Ⅰ Dialogues Situation Medicine for Common Cold Situation 2 Antibiotics Situation 3 Antidiabetic Drugs Part Ⅱ Basic Knowledge Common Sentences Words & Expressions Notes Grammar Points Classification of Verbs（動詞的種類） Part Ⅲ Supplementary Reading A Brief Introduction to Antibiotics Part Ⅳ Activities Part Ⅴ Exercises Module Six Inquiring and Payment 詢價及成交 Part Ⅰ Dialogues Situation 1 Id Like to Buy a Blood-presure Meter Situation 2 How Much Is It? Situation 3 It Is Expenswe. Part Ⅱ Basic Knawledge Common Sentences Words & Expressions Notes Grammar Points Verb Tenses I（動詞的時態(tài)I ） Part Ⅲ Supplementary Reading Irreducible Drug Prices Part Ⅳ Activities Part Ⅴ Exercises Module Seven Storage of Medicines 藥物保管 Part Dialogues Situation 1 Azithromycin Dispersible Tablets Situation 2 Tobramycin Eye Drops Situation 3 Storage of Insulin Part Basic Knowledge Common Sentences Words & Expressions Notes Grammar Points Verb Tenses Ⅱ（動詞的時態(tài)Ⅱ） Part Ⅲ Supplementary Reading Tips on Storing Medicine Part Ⅳ Activities Part Ⅴ Exercises Module Eight Adverse Reaction of Medicines 副作用 Part I Dialogues Situation 1 Any Side Effects? Situation 2 Buying Some Antiphlogisties Situation 3 Will It Do Any Harm to My Ear? Part Ⅱ Basic Knowledge Common Sentences Words & Expressions Notes Grammar Points Passive Voice （被動語態(tài)） Part Ⅲ Supplementary Reading Side Effects Part Ⅳ Activities Part Ⅴ Exercises Module Nine Prescription Medicines and NonPrescription Medicines 處方藥和非處方藥 Part I Dialogues Situation 1 Purchasing Medicines with a Prescription Situation 2 Purchasing Non-Prescription Medicines Situation 3 Purchasing Prescription Medicine without a Prescription Part Ⅱ Basic Knowledge Common Sentences Words & Expressions Notes Grammar Points The Object Clause （賓語從句） Part Ⅲ Supplemcntary Reading Hoyy to Read a Prescription Part Ⅳ Activities Part Ⅴ Exercises Module Seven Storage of Medicines 藥物保管 Part I Dialogues Situation 1 Registration Situation 2 Seeing the Doctor Situation 3 What is Your Diagnosis，Doctor? Part Ⅱ Busic Knowledge Common Sentences Words & Expressions Notes Grammar Points Attributive Clauses （定語從句） Part Ⅲ Supplementary Reading When to See a Doctor Part Ⅳ Activilics Part Ⅴ Exercises Appendix 1 常用藥物 Appendix 2 藥物的劑型 Appendix 3 處方用拉丁語 Appendix 4 詞匯 參考文獻(xiàn)
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