Part I Business Communications . Unit One Business English Writing and Speaking Section 1 Business English Writing Section 2 Business English Speaking Section 3 Negotiation Strategies Exercises Uint Two Modern Communication Tools Section 1 E-mail Section 2 TradeManager Section 3 Skype Section 4 Negotiation Strategies Exercises Part II Establishing Business Relationships Unit Three Establishing Business Relationships Section 1 Dialogue Section 2 Specimen Letters Section 3 Negotiation Strategies Exer ises Part III Business Negotiations Unit Four Inquiries and Replies Section 1 Dialogue Section 2 Specimen Letters Section 3 Negotiation Strategies Exercises Unit Five Offers, Counter-offers and Acceptance Section 1 Dialogue Section 2 Specimen Letters Section 3 Negotiation Strategies Exercises Part IV Performance of Contracts Unit Six Contracts Section 1 Dialogue Section 2 Specimen Contract Section 3 Specimen Letters Section 4 Negotiation Strategies Exercises Unit Seven Price Section 1 Introduction to Price Section 2 Dialogue Section 3 Specimen Letters Section 4 Negotiation Strategies Exercises Unit Eight Payment Section 1 Introduction to Payment Section 2 Dialogue Section 3 Specimen Letters Section 4 Safe Payment Strategies of E-bank Exercises Unit Nine Shipment Section 1 Introduction to Shipment Section 2 Dialogue Section 3 Specimen Letters Section 4 Work Procedure of Export Sea Transportation Based on CIF and CFR Exercises Unit Ten Packing Section 1 Introduction to Packing Section 2 Dialogue Section 3 Specimen Letters Section 4 Practical Packing Strategies Exercises Part V Documents Part VI E-commerce Appendix A Sketch Map of Foreign Trade Procedure Referencesc
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