白領(lǐng)辦公應(yīng)急口語

Chapter 1 電話英語　Telephone English
Unit 1　接打電話　Making and Receiving Calls
Unit 2　電話轉(zhuǎn)接　Transferring Calls
Unit 3　電話留言　Leaving a Message
Unit 4　結(jié)束通話　Ending the Calls
Unit 5 安排約見　Making Appointments
Chapter 2　秘書英語　Secretary English
Unit 1　安排會(huì)議　Arranging Meetings
Unit 2　安排出差　Arranging Trips
Unit 3　安排面試　Arranging Interviews
Unit 4　預(yù)訂房間　Room Reservation
Unit 5　預(yù)訂機(jī)票　Booking Tickets
Chapter 3　同事相處　Getting on with Colleagues
Unit 1　新人來到　Getting to Know New Colleagues
Unit 2　互相幫忙　Helping Each Other
Unit 3　產(chǎn)生矛盾　Getting Upset
Unit 4　同事升遷或離職　Promotion or Leaving the Job
Unit 5　同事有不幸　Someone Meets Trouble
Unit 6　煙民一族　The Smokers
Unit 7　工作午餐　Lunch Time
Unit 8　上下班　Punch in and Punch out
Unit 9　加班與代班　Working Overtime and Covering for Someone
Chapter 4　領(lǐng)導(dǎo)與員工　Boss and Employee
Unit 1　夸獎(jiǎng)員工　Complimenting the Staff
Unit 2　批評(píng)員工　Criticizing the Staff
Unit 3　辭職與解雇　Resignation and Dismissal
Unit 4　溝通與協(xié)調(diào)　Communication
Unit 5　請(qǐng)求加薪或升職　Asking for Pay Raise or Promotion
Unit 6　請(qǐng)假與換班　Taking off and Shift
Chapter 5　辦公自動(dòng)化　Office Automation
Unit 1　發(fā)傳真　Sending a Fax
Unit 2　打字與復(fù)印　Typing and Photocopy1
Unit 3　電腦使用　About Computers
Unit 4　互聯(lián)網(wǎng)　The Internet
Chapter 6 日常工作　Sundry Affairs
Unit 1　分配工作　Assigning Work
Unit 2　檔案管理　File Keeping
Unit 3　員工培訓(xùn)　Staff Training
Unit 4　處理投訴　Handling Complaints
Unit 5　購買辦公設(shè)備　Office Equipment
Unit 6　銀行業(yè)務(wù)　At the Bank
Unit 7　郵局業(yè)務(wù)　At the Post Office
Chapter 7　社會(huì)交往　Social Interaction
Unit 1 拜訪同事　Visiting Colleagues
Unit 2　請(qǐng)客吃飯　Invitations Dinner
Unit 3　野營與野餐　Camping and Outing
Unit 4　酒吧暢飲　At the Bar
Unit 5　派對(duì)狂歡　At the Parties
Unit 6　節(jié)日祝?！estivals
Chapter 8　娛樂時(shí)光　Entertainment Time
Unit 1　輕松假期　Going on Vaeation
Unit 2　棋牌游戲　Chess and Cards
Unit 3 影視戲劇 Films，TV Programs and Theatre
Unit 4　音樂狂人　Music Fans
Unit 5　休閑健身　Gymnasium Exercise
Chapter 9 平常談話 Re2ular Talk
Unit 1　天氣狀況　The weatller
Unit 2　興趣愛好　Interests and Hobbies
Unit 3　工作壓力　work Pressure
Unit 4　薪水與獎(jiǎng)金　Salary and Bonus
Unit 5 理財(cái)投資 Money Management and Investment