1 TIMETABLES AND SCHEDULES Section 1 Talking Face to Face Section 2 Being All Ears Section 3 Maintaining a Sharp Eye Quality Time Section 4 Trying Your Hand Having Some Fun 2 INVITATIONS Section 1 Talking Face to Face Section 2 Being All Ears Section 3 Maintaining a Sharp Eye Don't Arrive Too Late or Too Early Section 4 Trying Your Hand Having Some Fun 3 COMMUNICATION BY PHONE Section 1 Talking Face to Face Section 2 Being All Ears Section 3 Maintaining a Sharp Eye A Cat with a Phone Number Section 4 Trying Your Hand Having Some Fun 4 MAKING RESERVATIONS Section 1 Talking Face to Face Section 2 Being All Ears Section 3 Maintaining a Sharp Eye Lost and Found Items Perplex the Hotel Trade Section 4 Trying Your Hand Having Some Fun 5 APPLYING FOR A JOB Section 1 Talking Face to Face Section 2 Being All Ears Section 3 Maintaining a Sharp Eye My First Job Section 4 Trying Your Hand Having Some Fun 6 MANAGERS AND CEOS Section 1 Talking Face to Face Section 2 Being All Ears Section 3 Maintaining a Sharp Eye A "Rags-to-riches" CEO Section 4 Trying Your Hand Having Some Fun 7 PROMOTING ACTIVITIES Section 1 Talking Face to Face Section 2 Being All Ears Section 3 Maintaining a Sharp Eye Marketing：Key to Producing Bestsellers Section 4 Trying Your Hand Having Some Fun 8 A COMPANY PROSPECTUS Section 1 Talking Face to Face Section 2 Being All Ears Section 3 Maintaining a Sharp Eye A Perfectly Fair Business Deal Section 4 Trying Your Hand Having Some Fun 9 PURCHASE AND PAYMENT Section 1 Talking Face to Face Section 2 Being All Ears Section 3 Maintaining a Sharp Eye MY Shopping Experiences Section 4 Trying Your Hand Having Some Fun 10 TRAINING AND LEARNING Section 1 Talking Face to Face Section 2 Being All Ears Section 3 Maintaining a Sharp Eye My Study-abroad Experience at Lancaster University Section 4 Trying Your Hand Having Some Fun SELF-ASSESSMENT KEYS ＆TBANSLATIONS
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