1.Ethical Problems in Business Actual Experiences Types of Issues What's Ahead 2.The Importance of Ethics in Business The Macro Perspective The Micro Perspective-Ethics and Trust The Importance of Society's Perception Summary Discussion Questions 3.Moral Standards Integrative Social Contracts Theory Consequentialist Principles Nonconsequentialst Principles Summary Discussion Questions 4.The Empirical Evidence Personal Traits Organizational Traits Organizational Climate Organizational Goals Policy Culture Decision Processes What we have learned Discussion questions 5.Ethics and Decision Making Personal traits Organizational culture Discussion Discussion questions 6.Making Moral Decisions Organizational Culture Ethics tools Conclusion Discussion questions 7.Ethics in Practice Ethical companies The ethics of Actions Final comments Discussion questions Appendix A United States Bill of Rights Appendix B United Nations Universal Declaration of Human Rights Cases