Part One Dialogue 第一部分 情景對(duì)話(huà) I Reservation 預(yù)訂座位...003 i Accepting a Reservation接受預(yù)定...003 ii Fu]]y Booked 客滿(mǎn)...007 II Seating the Guest 引客入座...009 III Order Dishes點(diǎn)菜...015 i A la Carte 散餐...015 ii Buffet 自助餐...025 iii Beverage 酒水...027 iv Dessert 甜點(diǎn)...030 v Useful Expressions 實(shí)用表述...032 IV Serving 上菜/酒水...035 i Normal Service 常規(guī)上菜...035 ii Serving for Late 上慢菜...036 iii There is a Mistake 上錯(cuò)菜… 037 iv Useful Expressions 實(shí)用表述...038 V Have Dinner 用餐...039 i In the Restaurant 餐廳用餐...039 ii In the Room 客房用餐...043 iii Useful Expressions 實(shí)用表述...045 VI Presenting the Bill 付賬...047 i Paying by Cash 現(xiàn)金支付...047 ii Paying by Credit Card信用卡付賬...049 iii Sign the Bill 簽字付賬...051 iv Paying by Traveller''s Cheques用旅行支票付賬...053 v Using the Vouchers 使用贈(zèng)券...055 VII EnQuiry 詢(xún)問(wèn)...057 VIII Complaining 應(yīng)對(duì)投訴...061 Useful Expressions 實(shí)用表述...062 IX Response 沉著應(yīng)對(duì)...065 Useful Expressions 實(shí)用表述...065 Part Two Special Vocabu- lary & Expressions 第二部分 專(zhuān)業(yè)名詞和用語(yǔ) I Basic Courtesy Expressions 基本禮貌用語(yǔ)...071 i Direct Appellation 直接稱(chēng)謂語(yǔ)...071 ii Indirect Appellation 間接稱(chēng)謂語(yǔ)... 072 iii Welcome 歡迎語(yǔ)... 072 iv Greetings 問(wèn)候語(yǔ)...073 v Congratulations 祝賀語(yǔ)... 073 vi Leave-taking 告別語(yǔ)... 074 vii Enquiry 征詢(xún)語(yǔ)... 075 viii Response 應(yīng)答語(yǔ)... 076 ix Apology 道歉語(yǔ)... 077 x Refuse 婉言推托語(yǔ)...078 xi Answer the Phone 接聽(tīng)電話(huà)話(huà)... 078 II Basic Serving Sentences 基本服務(wù)用語(yǔ)... 079 III Common Abbreviations 常用的英文縮略語(yǔ)...085 IV Departments and Positions 西餐廳各部門(mén)名稱(chēng)用語(yǔ)...087 V Tablewares 基本餐具名稱(chēng)...091 VI Condiment調(diào)味品...093 VII Familiar Vegetables ,Fruits and Nuts常見(jiàn)的蔬菜. 水果及堅(jiān)果類(lèi)...097 i Vegetables 蔬菜類(lèi)...097 ii Fruits 水果...099 iii Nuts 堅(jiān)果...100 vm CooKing Glossary 烹調(diào)術(shù)語(yǔ)...101 IX Familiar Western Dishes Name常見(jiàn)西餐菜名...103 i Cold Appetizers and Salad冷盤(pán)及沙律...103 ii Hot Appetizers熱頭盤(pán)...105 iii Soup 熱湯... 106 iv Sandwiches and Burgers 三文治及漢堡包...107 v Pizzas and Pastas 意大利批薩及意大利面…109 vi From the Grill 各式扒類(lèi)... 110 vii Choice of Sauces 各式配汗...111 viii Main Courses 主菜... 112 ix Asian Corner 亞洲特選... 114 x Local Favourites 本地特選... 115 xi Desserts 甜品... 117 x Selected Menu精選...119 i Hotel Western Restaurants酒店西餐廳 ... 119 ii The Other Western Restaurants其他西餐廳... 140 XI Selected Beverage Menui Hotel Bars 酒店酒吧...155 ii The Other Bars其他酒吧... 165 XII Universal Popular Holidays & Festivals 中外流行節(jié)假日... 175
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