FOREWORD: RUNNING TOWARD RISK PREFACE ABOUT THE AUTHOR PARTI RISK MANAGEMENT DISCOVERY Chapter 1 SOFTWARE RISK MANAGEMENT 1.1 Foundations 1.2 Risk in the Large 1.3 Risk in the Small 1.4 Consequences of Knowledge 1.5 Consequences of lgnorance 1.6 Summary 1.7 Questions for Discussion 1.8 References
Chapter 2 P2I2 SUCCESS FORMULA 2.1 Major Factors in Risk Management Capability 2.2 People: The Human Element 2.3 Process: The Steps to Manage Risk 2.4 Infrastructure: The Organizational Foundation 2.5 Implementation: The Project Execution 2.6 Summary 2.7 Questions for Discussion 2.8 References
Chapter 3 RISK MANAGEMENT MAP 3.1 The Road to Risk Management Capability 3.2 Risk Management Map Directions 3.3 Journey from Problem to Opportunity 3.4 Journey from Novice to Expert 3.5 Summary 3.6 Ouestions for Discussion 3.7 References
PART II RISK MANAGEMENT PROCESS Chapter 4 IDENTIFY RISK 4.1 Oefine the Risk Identitication Process 4.2 Develop Risk Checklists 4.3 Define the Risk Assessment Method 4.4 Develop the Risk Management Form 4.5 Establish the Risk Database Schema 4.6 Summary 4.7 Questions for Discussion 4.8 References
Chapter 5 ANALYZE RISK 5.1 Define the Risk Analysis Process 5.2 Define Risk Analysis Techniques 5.3 Define Risk Evaluation Criteria 5.4 Establish the Risk Prioritization Scheme 5.5 Summary 5.6 Questions for Discussion 5.7 References
Chapter 6 PLAN RISK 6.1 Define the Risk Planning Process 6.2 Define Risk Resolution Strategies 6.3 Define SeIection Criteria 6.4 Develop the Risk Action Plan TempIate 6.5 Summary 6.6 Questions for Discussion 6.7 References
Chapter 7 TRACK RISK 7.1 Define the Risk Tracking Process 7.2 Define Risk Tracking Techniques 7.3 Define Risk Measures and Metrics 7.4 Define Triggering Devices 7.5 Summary 7.6 Questions for Discussion 7.7 References
Chapter 8 RESOLVE RlSK 8.1 Define the Risk Resolution Process 8.2 Define Risk Resolution Techniques 8.3 Define Risk Management Return on Investment 8.4 Develop a Corrective Action Procedure 8.5 Summary 8.6 Questions for Discussion 8.7 References
PART III RISK MANAGEMENT INFRASTRUCTURE Chapter 9 DEVELOP THE POLICY 9.1 Obtain Commitment 9.2 Allocate Resources 9.3 Survey Existing Practice 9.4 Define Draft Policy 9.5 Review Draft Policy 9.6 Document Policy 9.7 Approve Po1icy 9.8 Communicate Policy 9.9 Summary 9.10 Questions for Discussion 9.11 References
Chapter 10 DEFINE STANDARD PROCESS 10.1 Establish an Action Team 10.2 Develop the Draft Standard Process 10.3 Review the Draft Standard Process 10.4 Document the Standard Process 10.5 Approve the Standard Process 10.6 Distribute the Standard Process 10.7 Summary 10.8 Questions for Discussion 10.9 References
Chapter 11 TRAIN RISK TECHNOLOGY 11.1 Prepare for Training 11.2 Develop Training Material 11.3 Appty Training Metrics 11.4 Deliver Training 11.5 Obtain Training Feedback 11.6 Summary 11.7 Ouestions for Discussion 11.8 References
Chapter 12 VERIFY COMPLIANCE 12.1 Review the Risk Management Plan 12.2 Audit Agents and Artifacts 12.3 Generate an Audit Report 12.4 Track Action Items 12.5 Summary 12.6 Questions for Discussion 12.7 References
Chapter 13 IMPROVE PRACTICE 13.1 Develop an Appraisal Method 13.2 Assess Risk Practices 13.3 Develop an Improvement Plan 13.4 Implement the Improvement Plan 13.5 Summary 13.6 Questions for Discussion 13.7 References
PART IV RISK MANAGEMENT IMPLEMENTATION Chapter 14 ESTABLISH THE INITIATIVE 14.1 Review Risk Management Requirements 14.2 Plan Risk Management Activities 14.3 Budget Risk Management Activities 14.4 Schedule Risk Management Activities 14.5 Staff Risk Management Activities 14.6 Coordinate Risk Management Training 14.7 Summary 14.8 Questions for Discussion 14.9 References
Chapter 15 DEVELOP THE PLAN 15.1 Outline the Risk Management Plan 15.2 Define Risk Management Goats 15.3 Define the Risk Management Strategy 15.4 Define the Risk Management Process 15.5 Define Risk Management Verification 15.6 Define Risk Management Mechanisms 15.7 Summary 15.8 Questions for Discussion 15.9 References
Chapter 16 TAILOR THE STANDARD PROCESS 16.1 Review the Standard Process 16.2 Examine Tailoring Options 16.3 List Unique Project Factors 16.4 Recommend Process Changes 16.5 Document Standard Process Deviations 16.6 Summary 16.7 Questions for Oiscussion 16.8 References
Chapter 17 ASSESS RISK 17.1 Conduct a Risk Assessment 17.2 Develop a Candidate Risk List 17.3 Define Risk Attributes 17.4 Document Identified Risk 17.5 Communicate Identified Risk 17.6 Estimate and Evaluate Risk 17.7 Prioritize Risk 17.8 Summary 17.9 Questions for Discussion 17.10 References
Chapter 18 CONTROL RISK 18.1 Develop Risk Resolutlon Alternatives 18.2 Select the Risk Resotution Strategy 18.3 Develop the Risk Action Plan 18.4 Monitor Risk Status 18.5 Execute the Risk Action Plan 18.6 Take Corrective Action as Required 18.7 Summary 18.8 Questions for Discussion 18.9 References
PART V PEOPLE IN CRISIS AND CONTROL Chapter 19 STAGE 1: PROBLEM 19.1 Problem Project Overview 19.2 The Process Improvement Initiative 19.3 Process Assessment 19.4 Process Assessment Results 19.5 Initiative Hindsight 19.6 Summary and Conclusions 19.7 Questions for Discussion 19.8 References
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